FAQs

The minimum order quantity for uniforms varies depending on the style and customisation requirements. Please
contact our sales team to discuss your specific needs.

The delivery time for your order depends on the size and complexity of the order. We will provide you with a
delivery estimate after your order is confirmed.

Yes, we offer custom branding options including embroidery, screenprinting, and digital transfer. Our sales team
can discuss the best option to meet your needs.

For all branding options, vector files are preferred (suitable file types are ai/ .eps/ .pdf/ or jpg). If you are unsure
if your logo file is suitable, please get in touch.

The Brand Makers Head Office is located at 6 Latham Court Frankton, Hamilton. Our head office is open
Monday to Friday, from 8.00am to 5.00pm.
Our Auckland Branch is located at 2 Olive Road, Penrose, Auckland. Our branch is open Monday to
Friday, from 8.00am to 4.00pm.

If you know what products you'd like a quote for, please select your items from the shop and choose 'Add to
Quote' to send a request.

If you'd like to discuss your options, please get in touch.

Every product or brand we hold has its own size range and caters to different body types. To view the available
sizes and measurements for each item, go to the individual item and click the ‘Size’ drop-down menu.

If you’re into online shopping, knowing your body measurements is a necessity to getting clothes in the right sizes. Sizing differs between each brand, and retailers can even be inconsistent across their own line! Sizing inconsistencies can be attributed to different fabrics, updated cuts of products bearing the same name, and even vanity sizing.

When taking your measurements, we recommend using a cloth measuring tape (or other options that we recommend in the absence of one) — not a metal measuring tape. This will ensure that you’re measuring your body accurately. In addition, measure only over bare skin or skin-tight clothes so as to ensure the most accurate measurements.

Yes, we provide a proof of your artwork and a sample of the uniform for you to check the quality, style, and size before the print run.

We also offer a free sample size pack to help you get the right size for the whole team.

Yes, we offer a range of sustainable and eco-friendly uniform options, including organic cotton and recycled polyester. To see our sustainable options, please select the ‘eco-friendly’ filter when you undertake a product search.

We recommend following the care instructions on the label of the uniform to ensure it stays in good condition.

Generally, we recommend washing in cold water and air drying to avoid shrinkage and damage to any custom
branding.

Our return policy varies depending on the circumstances. Please contact our customer service team for more
information.

Yes, we offer discounts for bulk orders of uniforms. Please contact our sales team to discuss your specific
needs.

Yes, we offer uniforms for a range of sports and activities, including soccer, basketball, volleyball, and more. We
can also customise the uniforms to meet specific team or league requirements, or you can build your own
custom kit using our DIY Kit Builder.